Poor customer experience with the purchasing process across multi-channel between online ordering and in-store pickup

Poor personalize buyer engagement on omnichannel due to losing track of buyers’ journey

Limited customized rewards to attract your customers both in-store and online

Blur among your competitors due to a lack of viral ideas based on buyers’ insight that craze your community

Limited personalize rewards and incentives or product recommendations to retain your customers

Poor valued feedback from customers

Abandon carts and incomplete their purchasing process

Lack of investment of the merchant in their shop with your marketplace

Consume time and resources to build your own loyalty schemes for multi-tenants

Cannot measure the efficiency of your loyalty schemes

Low daily active users on your banking app due to a lack of non-transaction activities campaigns that attract customers based on their insight

Low duration on the app and blur among their competitors due to a lack of interesting, fun, and attractive gamification schemes

Struggle to manage multi-complex rewards schemes for multi-tenants

Limit data accessing from your core banking data to create customer-centric benefits due to concerns over data security

Low transaction volume and transaction frequency due to lack of multi-tier schemes that attracts customers